[intrepid-notify] ALCF Ticketing System Downtime, 6/28
ALCF User Services
support at alcf.anl.gov
Mon Jun 27 10:58:17 CDT 2011
On Tuesday, June 28, starting at 09:00 UTC until 13:00 UTC, the ALCF
ticketing system, Request Tracker (RT), will be off line for upgrades.
During this time, the web interface will be unreachable. Although no
tickets will be created, any new correspondence sent to either
support at alcf.anl.gov or accounts at alcf.anl.gov will be queued up on the
mail servers and delivered after the new server is in production. Please
note this means you will not receive an 'AutoReply' email from us for
any new tickets you open during this time.
If you are able to connect to the ticketing system during the outage
window, any changes you make will not be permanent. We will issue an
"all clear" email when the service is back online. Please contact
support at alcf.anl.gov if you have questions or concerns.
Thank you in advance for your patience.
ALCF User Services
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